Privacy Policy

1. Who we are

This policy applies to Titan Analytica, a registered Australian business name ("Titan Analytica", "we", "us"). [ABN to be inserted.] We are committed to handling personal information in line with the Privacy Act 1988 (Cth) and the Australian Privacy Principles where they apply to us.

2. What we collect

When you contact us through this website, we collect:

• your name, email address and, if provided, company name;
• the service you are interested in and the details you include in your message;
• basic technical information: your browser type and a one-way hashed form of your IP address, used to prevent spam and abuse.

3. How we use it

We use this information to respond to your enquiry, prepare proposals, deliver agreed services and keep business records. We do not sell personal information, and we do not use it for unrelated marketing without your consent.

4. Storage and security

Enquiries are stored in a secured cloud database. We take reasonable steps to protect personal information from misuse, loss and unauthorised access. [Hosting and storage locations, including any overseas disclosure, to be confirmed in legal review.]

5. Client project data

Where we handle data on behalf of clients, we do so under the terms agreed with that client, and only from sources we are authorised to use, respecting website terms of use and applicable privacy law.

6. Access and correction

You can ask to access or correct the personal information we hold about you, or ask us to delete it, by contacting us at hello@titananalytica.com.

7. Complaints

If you have a privacy concern, please contact us first. If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner at oaic.gov.au.

8. Changes

We may update this policy from time to time. The current version will always be on this page.